Job Responsibilities

• Manage and oversee daily restaurant operations and ensure compliance to operations standards and procedures
• Plan and control manning to meet business needs
• Develop the team through training, coaching and mentoring with constant interactions
• Constantly identify areas for improvement in service and food and beverage quality by reviewing various service quality audit reports and formulate action plans accordingly
• Handle customers’ requests and feedbacks
• Liaise with Chef to ensure a consistently good standard of food quality

Job Requirements

• Experience in Premium Restaurant is an added advantage
• Minimum 5 years of working experience in Food & Beverage Service, ideally in upscale dining establishments of fine-dining restaurants or 4-star/5-star Chinese restaurants
• Drive consistent service, process improvement and a passion for providing excellent service
• Competent in English and Chinese
• Good written and conversational Chinese is required as there is a need to comprehend menu in Chinese, communicate with Chinese speaking customers, business partners and associates
• Team player with strong inter-personal skills

Pavillon Holdings Ltd (formerly known as Thai Village Holdings Ltd), together with our subsidiaries, manages three key business segments – restaurant operations, franchising and financial leasing. To date, we own a chain of 2 self-managed restaurants and 4 franchise restaurants, catering to the expectations of discerning palates of sophisticated consumers.

Established in 1991 with our flagship Thai Village Restaurant in Singapore, we have grown steadily in regional capacity to become a benchmark for exquisite Chinese Thai-Teochew cuisine in the region. Our signature dish, the Braised Superior Shark’s Fin soup, is served at all Thai Village restaurants.

Today, we continue to whet appetites with our finest ingredients, delicate taste and outstanding service in the region, serving up Chinese Thai-Teochew delicacies to our customers