The Restaurant Supervisor is responsible for overseeing the daily operations of the restaurant, ensuring high-quality customer service, and maintaining a clean, safe, and welcoming environment. The supervisor will work closely with the restaurant manager to coordinate staff, manage inventory, and ensure compliance with health and safety regulations. The ideal candidate should have excellent leadership skills, strong communication abilities, and a passion for delivering exceptional dining experiences.

Key responsibilities include:

• Supervising and coordinating the activities of restaurant staff, including servers, hosts, and kitchen personnel
• Monitoring food quality, presentation, and service to ensure customer satisfaction
• Handling customer inquiries, complaints, and feedback in a professional and timely manner
• Assisting with staff training, development, and performance evaluations
• Maintaining accurate records of inventory, sales, and expenses
• Ensuring compliance with health and safety regulations, as well as company policies and procedures
• Collaborating with the restaurant manager to implement strategies for improving efficiency, profitability, and customer satisfaction

• High school diploma or equivalent; post-secondary education in hospitality or related field is preferred
• Minimum of 2 years of experience in a restaurant supervisory role
• Strong leadership, communication, and interpersonal skills
• Excellent customer service skills and the ability to handle high-pressure situations with professionalism and tact
• Knowledge of food safety and sanitation practices
• Proficiency in using point-of-sale (POS) systems and other restaurant management software
• Ability to work flexible hours, including weekends and holidays
• Certification in food safety and alcohol service is a plus

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