Business Platform Operation Specialist
TRUEWATCH TECHNOLOGY INC PTE. LTD.
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Overview
Permanent
18 KAKI BUKIT ROAD 3,
3-5 Years Experience
Job Description

Responsibilities

  • Business Data Management & Follow-up: Responsible for organizing, verifying, and tracking daily operational data such as order and transaction records to ensure accuracy.
  • Monthly Reconciliation & Settlement Support: Assist in monthly reconciliation with partners , verifying revenue, costs, and profit-sharing details to support a clear and accurate settlement process.
  • Backend Platform Maintenance: Maintain and update data in operational backend systems, including product details, client information, and configuration parameters.
  • Process Optimization & Standardization: Assist in formulating and improving operational procedures to enhance data processing and reconciliation efficiency, and promote workflow standardization.
  • Issue Troubleshooting & Coordination: Identify and troubleshoot data discrepancies or order issues, and coordinate with relevant teams to ensure timely resolution.
  • Cross-department Collaboration: Work closely with Finance, Product, and Tech teams to ensure data consistency and smooth business operations.
Job Requirements

Requirement

  • Education: Bachelor's degree or above in Finance, Data Management, Information Systems, Business Administration, or related fields preferred.
  • Experience: 1–3 years in back-office operations, data operations, reconciliation, or financial support; reconciliation experience is a plus.
  • Skills:
  • Proficient in Excel, with strong data sensitivity and good command of PivotTablesVLOOKUP, and functions;
  • Basic data analysis and logical thinking skills; able to handle data checks independently;
  • Detail-oriented, responsible, and able to work under pressure;
  • Strong communication and coordination skills; team player;
  • Mindset for process improvement and efficiency.

Bonus Points

  • Experience in internet, smart hardware, or SaaS operations;
  • Background in financial settlement or report support.
  • Experience with ERP, CRM, or settlement systems is a plus.
Company Overview
#WeAreTrueWatch — where complexity meets clarity, empowering teams to Observe Beyond. Beyond dashboards. Beyond alerts. Beyond what’s expected.

Sound interesting?
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