Jobs Responsibilities

• Manage day to day HR Operations and employee enquiries across shared mailboxes, case management platforms and self service channels; ensure requests are resolved within established service standards.
• Administer key employee services including Pass renewals, government paid leave claims, employment verification, HR transactions and employee recognition programmes.
• Maintain accurate HR records, dashboards, trackers and operational reports while supporting statutory submissions, data quality reviews and HR governance requirements.
• Review existing HR workflows and develop process maps, SOPs and operating procedures; identify inefficiencies, control gaps and opportunities to improve employee service delivery.
• Gather business requirements and support UAT, implementation and change management activities for HR process, policy, system and digitalisation initiatives.
• Partner with HR teams, vendors and internal stakeholders on Operational Excellence projects, including process transformation, automation, governance and preparation of management reporting.

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
lynnmak@recruitexpress.com.sg
Recruit Express Pte Ltd (EA No. 99C4599)

We regret that only shortlisted candidates will be notified.

• Relevant experience in HR Operations, HR Shared Services, Employee Services or HR process improvement is preferred.
• Experience handling employee lifecycle administration or HR governance would be advantageous.
• Exposure to process mapping, business requirements gathering, UAT, process improvement or HR transformation projects is preferred.