Customer Service Executive (Order Processing, Customer Support, Industrial Gases and Engineering) #HDC1
Recruit Express Pte Ltd
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Overview
Permanent
391A Orchard Road, Ngee Ann City
1-3 Years Experience
SGD 3,000-4,800 / Month
On-site
Job Description

A global industrial gases and engineering company is looking for a Customer Service Executive to look after customer orders and enquiries. You will be the key contact keeping orders accurate, on time and customers well supported.

What You'll Be Doing

  • Receive and process customer orders accurately in the ERP system
  • Respond to customer enquiries on orders, delivery, pricing and documentation
  • Coordinate with sales, logistics and operations teams to meet delivery commitments
  • Track open orders and proactively flag issues and delays
  • Prepare quotations, invoices and shipping documents
  • Handle customer complaints and service recovery professionally
  • Maintain accurate customer records and order data
  • Support inventory reconciliation and order-to-cash activities
  • Prepare regular customer service reports
  • Support ad hoc sales and administrative tasks

What's In It For You

  • Office hours, Monday to Friday
  • Exposure to a global industrial company
  • Accessible central location near MRT

Interested? Click Apply or send your updated CV to leonleong@recruitexpress.com.sg

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd
EA License No. 99C4599

Job Requirements
  • Diploma or Degree in Business, Supply Chain or a related discipline and above
  • Experience in customer service, order management or sales administration
  • Familiar with ERP or order management systems
  • Proficient in Microsoft Excel and Office
  • Meticulous with strong follow-through
  • Strong stakeholder engagement skills
  • Able to manage multiple orders and deadlines
  • Customer-focused team player
About the Company
Recruit Express Pte Ltd
As a premier leading recruitment consultancy, our success has been a result of our focus in facilitating the success of our Clients in business whilst enhancing the career opportunities for our Candidates.
 
With our swift expansion across the region, we now have offices in Singapore, Taiwan, Kuala Lumpur and Hong Kong. We serve with distinction and provide comprehensive staffing needs.
 
As the total recruitment and staffing solutions partner, our goal is to provide our Clients the best staffing solutions through an integrated database network supported by localized content and services.
 
Biz Registration No.: 199601303W
EA Licence No.: 99C4599

Sound interesting?