Arty Learning is looking for a highly organised, proactive, hands-on and tech-savvy Operations & Marketing Executive to join our growing team.

This is a hybrid role combining operations, project coordination, marketing execution, events, customer engagement and management support. You will work closely with the Directors and act as a key bridge between management and the ground team, helping to translate priorities and instructions into clear action and follow-through.

Key Responsibilities

• Coordinate operational matters across centres and support day-to-day business operations.

• Translate management directions into practical action plans, coordinate with relevant teams and follow up on execution.

• Manage projects, timelines, trackers, SOPs, checklists and internal workflows.

• Coordinate with centre teams, teachers, staff, parents, vendors and external partners where required.

• Identify operational gaps, recurring issues and areas for process improvement.

• Support marketing initiatives including social media planning, content coordination, captions, basic design, short-form videos, digital campaigns and promotional activities.

• Assist with customer engagement, lead follow-up, WhatsApp and email campaigns, centre promotions and campaign tracking.

• Support and coordinate events such as open houses, workshops, parent engagement activities, outreach initiatives and company projects.

• Assist with event planning, logistics, manpower, materials, vendors, timelines and on-site execution.

• Maintain clear communication between management and ground teams, ensuring important instructions and updates are followed through.

• Gather feedback and operational updates from centres and consolidate relevant information for management.

• Use digital tools and internal systems to support operations, communication, tracking and reporting.

• Assist with problem-solving and troubleshooting across operational and project matters.

Requirements

• Diploma or Bachelor’s Degree in Marketing, Business, Communications, Operations, Management or a related field.

• Minimum 1–3 years of experience in operations, marketing, project coordination, events, customer service, administration or a related role.

• Experience in education, enrichment, preschool, childcare or service-based industries is an advantage.

• Strong organisational and project coordination skills.

• Good written and spoken communication skills.

• Comfortable communicating with management, staff, parents, vendors and external partners.

• Comfortable using digital tools such as Google Workspace, Microsoft Office, Canva, CapCut or similar platforms.

• Able to work independently, manage multiple priorities and follow through on tasks.

• Proactive, resourceful, adaptable and willing to learn.

• Comfortable supporting operational matters on the ground and adjusting priorities when required.

• Comfortable with flexible working arrangements when required for events, meetings, centre activities or operational needs.

Flexibility may be required depending on operational requirements, events, parent activities, meetings and company projects.

Career Progression

This is a management-track role with potential progression into:

Operations & Marketing Executive
→ Senior Operations & Marketing Executive
→ Operations & Marketing Manager
→ Regional Operations & Marketing Manager

The role is suitable for someone who enjoys working across operations, marketing, technology, events, people coordination, problem-solving and project execution, and who is interested in growing into a broader management role.

Working Hours:

Full-Time, 5 working days per week

Tuesday to Friday:
10:00 AM – 7:00 PM
1-hour break

Saturday or Sunday:
8:30 AM – 6:30 PM
1.5-hour break

Monday:
Rest day / centre closure day